Privacy Policy

Effective Date: 1st February 2025

1. Introduction

Welcome to Boost Ecommerce. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you consent to the collection and processing of your personal data as described in this policy.

2. Information We Collect

We may collect and process the following types of personal data:

Identity Data – Name, job title, and company name.
Contact Data – Email address, phone number, and postal address.
Technical Data – IP address, browser type, and device information when you use our website.
Marketing & Communications Data – Your preferences in receiving marketing materials from us.
Transactional Data – Information about payments, invoices, and service agreements.

3. How We Use Your Information

We use your data for the following purposes:

To provide and manage our consultancy services.
To communicate with you about our services and respond to inquiries.
To process payments and maintain business records.
To improve our website and user experience.
To send marketing communications (you can opt out at any time).
To comply with legal obligations.

4. Legal Basis for Processing Your Data

Under UK GDPR, we process your data based on the following lawful grounds:

Performance of a contract – When processing is necessary to provide our services.
Legitimate interests – For business growth, customer service, and website analytics.
Legal compliance – When required by law.
Consent – For marketing communications, which you can withdraw at any time.

5. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data with:

Service providers – Third parties assisting in IT support, payment processing, and marketing.
Legal and regulatory authorities – If required by law.
Business partners – When collaborating on joint projects, with your consent.

All third parties are required to respect your data privacy and comply with UK GDPR regulations.

6. Data Security

We implement security measures to protect your data against unauthorised access, loss, or misuse. However, while we strive for security, no online transmission is 100% secure.

7. Data Retention

We retain your data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right to access – Request a copy of your data.
Right to rectification – Request corrections to inaccurate or incomplete data.
Right to erasure ("Right to be Forgotten") – Request deletion of your data.
Right to restrict processing – Limit how we use your data.
Right to data portability – Receive your data in a transferable format.
Right to object – Stop certain types of processing, such as direct marketing.
Right to withdraw consent – Opt out of marketing at any time.

To exercise any of these rights, contact us at [Your Contact Email].

9. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences in your browser settings.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

11. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated "Effective Date."

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, contact us at:

Boost Ecommerce
support@boostecommerce.co.uk

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.